Everything you need to know about Diggn'It.

If this is your first Diggn'It order, start with Best Sellers or a routine bundle. Beard oil is best for daily softness and the skin underneath. Balm is best when you want control and shape. Wash or soap keeps the routine clean. For hair, start with shampoo and hair oil depending on your need.

Beard oil is lighter and helps soften beard hair while nourishing the skin underneath. Beard balm is richer and gives more control, making it useful for shaping and taming flyaways. Many customers use oil daily and balm when they want a neater finish.

1. Use it on a clean beard that is dry or slightly damp.
2. Place a few drops in your palm and rub your hands together.
3. Massage into the skin under the beard, then spread through the hair.
4. Comb or brush through for better distribution and a cleaner finish.

Our grooming products can support a healthier-looking beard, improve softness, and reduce dryness or breakage. They do not guarantee new hair growth in areas without active follicles. If patchiness is sudden, severe, or medical, it is best to speak with a qualified specialist.

Softness, scent, and a better feel can usually be noticed from the first use. Improvements from a consistent routine take longer and depend on your hair type, dryness level, and how regularly you use the product.

Diggn'It products are made for regular grooming use, but sensitivity is personal. Try a small amount first, stop use if irritation appears, and review the ingredient list before ordering if you already know you react to a specific ingredient.

You can browse Beard Care or Hair Care. If you prefer to shop in person, check the Locations page for retail partners.

Orders are usually prepared within 1 business day. Orders placed on Friday or Saturday are usually processed on the next business day.

Delivery timing depends on city, address, order cutoff time, and courier. Major cities may arrive within 1-2 business days after dispatch, while other areas may take longer. Final delivery options and charges are shown at checkout.

Complimentary shipping is available on qualifying Saudi orders over 500 SAR. Eligibility and final shipping charges are shown at checkout.

Yes. A valid Saudi National Address short code is required for deliveries inside Saudi Arabia. Missing or incorrect address or phone details may delay dispatch or delivery.

Available payment options are shown at checkout and may include Mada, credit cards, Apple Pay, and installment options such as Tabby and Tamara where eligible.

Returns may be requested within 7 days of delivery, provided the item is unused, in original condition, and in original packaging. See the terms and policy page for full details.

Contact us as soon as possible with your order number and a clear photo. Returns or replacements are free if the item arrives damaged, defective, incorrect, or in the wrong quantity.

Orders may be cancelled before dispatch. If an order has already left the warehouse or is refused after dispatch, shipping and handling charges may be deducted from the refund according to the policy.

After an approved return is processed, refunds are sent to the original payment method and usually appear within 7 to 15 business days depending on the bank or payment provider.

Use the Contact Us page or email info@diggn.it. Include your order number and a short description so we can help faster.